Privacy Policy
What happens to your information when you use this website or book a room with us.
The short version
This website is a set of plain pages about our hotel. It has no contact form, no account system and no advertising trackers. We use your booking and contact details only to arrange and look after your stay.
Booking
The Book Now buttons take you to our booking engine at live.ipms247.com, which is operated for us by the company that supplies our property-management software. Anything you type there — your name, contact details, dates and payment information — is handled by that provider on our behalf, under their own privacy and security terms. We receive your reservation details so we can hold your room and welcome you on arrival. We use them for that booking and for looking after your stay — nothing else.
Contacting us
If you phone, send a WhatsApp message or email us, we keep that message and your contact details for as long as we need them to answer you and to look after your stay. We keep them so we can reply to you and so there is a record of what was agreed. A WhatsApp message also passes through WhatsApp’s own systems on its way to us.
Cookies and third parties
These pages set no cookies of their own, and they load nothing from a third party unless you ask them to. There is one service you can choose to load:
- Google Maps — the contact page shows a Google map only after you press the Show map button; from that moment Google may set its own cookies. Until then nothing is loaded from Google.
Our booking engine and any payment processor behind it set their own cookies once you reach the booking page.
We are in Belize, so your details are held outside the EU and the UK. Our booking-engine provider keeps your reservation on its own servers, and the company that hosts this website records the usual connection details, including your IP address, each time a page loads.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it once your stay and any related records no longer require it. Write to hello@seahorizonltd.com or call +501 226-4900. If you are in the EU or the UK you can also complain to your national data protection authority.
Changes
If this policy changes we will update this page and the date below.
Last updated 16 September 2026. Sea Horizon Ltd, 2 Seagrape Drive, San Pedro, Ambergris Caye, Belize.